TransTalk Auto-Renewal Subscription Agreement
Last updated: September 22, 2026
Effective date: September 22, 2026
1. About This Agreement
This Agreement describes, in general terms, how auto-renewing subscriptions are billed, renewed, cancelled, and refunded. It does not restate every detail of a particular plan or offer; the information displayed to you in the App and in the applicable app store's purchase confirmation at the time of purchase — including the plan name, billing period, price, and renewal terms — is the authoritative description of what you are purchasing. Terms defined in the Terms of Service have the same meaning in this Agreement.
2. Subscription Plans, Duration & Pricing
TransTalk currently offers the two auto-renewing VIP subscription plans listed below. Each plan provides VIP benefits and a fixed number of credits ("积分") added to your subscription balance at the start of every billing period. The plan name, subscription duration, credits included, price, and unit price are set out in the table:
| Subscription name | Duration (billing period) | Credits included | Price | Unit price |
|---|---|---|---|---|
| Weekly | 1 week | 500 credits per week | US$8.99 per week | US$8.99 per week |
| Monthly | 1 month | 2,000 credits per month | US$16.99 per month | US$16.99 per month |
The prices above are stated in United States dollars (USD) for the United States storefront. The price actually charged is the one displayed by the app store at the time of purchase in your store account region and currency, and may differ from the USD amounts shown here.
Automatic renewal. Payment is charged to the payment method associated with your Apple App Store or Google Play account. Unless you turn off auto-renewal at least 24 hours before the end of the current billing period, the subscription automatically renews for successive periods of the same duration at the then-current price, and the same number of credits is added again at the start of each renewed period. You can manage or cancel your subscription at any time in your store account settings, as described in Section 6 (Cancellation).
For the terms that apply to your subscription, please review the Privacy Policy and the Terms of Service (EULA).
3. Subscription Service
An auto-renewing subscription provides you with VIP benefits and periodic credits ("积分") added to your subscription balance, in each case for the duration of your active subscription period.
- TransTalk may offer subscription plans with different billing periods. The available plans and their prices are displayed in the App at the time of purchase, based on your store account region and currency.
- The displayed price is the price you agree to pay for the selected billing period.
- Subscription credits and VIP benefits apply while your subscription is active, and expire or are forfeited when the subscription period ends, as described in the Terms of Service.
4. Billing & Auto-Renewal
- Payment is processed by the store: subscription fees are charged to the payment method associated with your Apple App Store or Google Play account. The applicable store bills you and manages the payment, and its terms apply to the transaction.
- Automatic renewal: unless auto-renewal is turned off before the end of the current period in accordance with the store's requirements, your subscription will automatically renew for successive periods of the same duration at the then-current price. Auto-renewal is managed by the store where you subscribed.
- Timing of charges: charges are made in accordance with the billing cycle and timing disclosed by the applicable store.
- Failed renewals: if the store cannot charge your payment method, the renewal may fail in accordance with the store's policy, and your subscription may lapse.
5. Free Trials & Offers
Where a free trial or other introductory offer is available, the specific terms of that offer — including its duration and the price that will apply after it ends — are shown to you at the time you sign up. Unless you cancel before the offer period ends in accordance with Section 6, the subscription will automatically continue as a paid subscription. Eligibility for trials and offers is determined at our discretion and may be subject to additional conditions; abuse may be handled in accordance with the Terms of Service.
6. Cancellation
You may cancel an auto-renewing subscription at any time through the subscription settings of the store account through which you subscribed (the Apple App Store or Google Play), or by contacting the store's support if you have difficulty. Turning off auto-renewal stops future billing; it does not immediately end your subscription or your access to subscription benefits.
To avoid being charged for the next period, cancel before the renewal date in accordance with the store's requirements. Cancellation takes effect at the end of the already-paid billing period: your benefits continue until that date, no partial-period refund is provided for the unused portion, and any unused subscription credits expire and are forfeited when the period ends.
7. Refunds
Refunds of subscription fees are governed by and executed under the refund policies of the store through which you purchased. TransTalk does not issue cash refunds directly. If you believe you are entitled to a refund, please contact the applicable store. When the store notifies TransTalk that a purchase has been refunded or reversed, we may revoke or offset the associated credits, VIP benefits, and subscription entitlements from your account in accordance with the Terms of Service.
8. Changes to Prices & Terms
Prices, plans, billing periods, offers, and this Agreement may change from time to time. If the price of your subscription will change, the new price will be presented to you by the applicable store and/or in the App before your subscription renews, in accordance with the store's requirements; if you continue your subscription after the change takes effect, you are deemed to have accepted it. Material changes to this Agreement will be notified through in-app notifications, by email, or by other appropriate means where reasonably possible. If you do not agree to a change, you may cancel your subscription as described in Section 6.
9. Contact Us
If you have any questions about this Agreement or about subscriptions, billing, cancellation, or refunds in the App, please contact us at:
Contact Information
Email: [email protected]
When contacting us, please be sure to include your user ID so that we can promptly verify your identity and efficiently process your request. We will review and respond to your request within a reasonable period.
You may also wish to review the Terms of Service, which govern your general use of the App, and the Privacy Policy, which explains how we collect, use, store, and protect your personal information.